Technical Operations
  • Unable to log into a Motlow State computer, Motlow State email, or D2L/Brightspace
  • Unable to log into MyMotlow
  • Unable to access your Motlow State voice mail
  • Unable to utilize the Motlow State VPN access
  • Issues with Motlow State computers, including malfunctions, malware, etc.
  • Software installation requests
  • Peripheral issues (monitor, mouse, keyboard, printer, scanner, etc.)
  • Issues with your Motlow State phone (dialing out issues, voicemail, etc.)

D2L Help
  • Missing courses in your D2L Brightspace account
  • Issues with submitting assignments
  • Issues with completing coursework in the D2L Brightspace account

Banner Help
  • Issues logging into your Banner or ARGOS account
  • Issues while using Banner or ARGOS
  • Issues with the Intellecheck, Formfusion, Sciquest, Eprint, Workflow, Runner, Nelnet, Touchnet, DegreeWorks, BDMS, UC4, or College Scheduler services.