Other

Can IT work on my personal device? (Desktop, laptop, phone, etc.)
Unfortunately, Motlow State's Technical Operations department cannot work on a person's personal computer or laptop. However, we can assist with b...
Mon, Jun 24, 2019 at 4:03 PM
What is FERPA?
The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. All Motlow State employees un...
Mon, Jun 24, 2019 at 4:21 PM
Who should I contact regarding...?
Technical Operations 931-393-1510 • support@mscc.edu Unable to log into a Motlow State computer, Motlow State email, or D2L/Brightspace Unable to log...
Fri, Jun 4, 2021 at 8:25 AM
How can I join a meeting using Microsoft Teams?
Microsoft Teams meetings can be joined either via the Microsoft Teams desktop client or via web browser. Some tenants have Microsoft Teams meetings enabled ...
Wed, Sep 9, 2020 at 2:49 PM
How can I schedule a meeting using Microsoft Teams?
You can use Microsoft Teams to schedule meetings that last an indefinite amount of time with as many people as needed without the need for additional licens...
Wed, Sep 9, 2020 at 2:57 PM
How do I connect to a VDI session?
Technical Operations provides a VDI infrastructure that can be accessed by faculty and staff who are unable to utilize the VPN infrastructure in place. Ther...
Tue, Apr 6, 2021 at 9:18 AM
How do I take a screenshot of my computer?
Windows On Windows, you can take a screenshot using a keyboard shortcut in the following ways. Press the Print Screen (PrtScn) button. This will take a s...
Mon, Sep 14, 2020 at 3:05 PM
How do I connect to Motlow State's wireless?
Motlow State provides all employees and students access to the wireless network. Follow the steps below to get connected. Motlow State provides two main...
Fri, Sep 24, 2021 at 12:49 PM